Terms & Conditions

Last updated: October 2026

1. INTRODUCTION

These Terms and Conditions ("Agreement") govern the use of the Connect Edge platform ("Platform") Connect Edge LLC ("Company"). By purchasing, accessing, or using the Platform, the Merchant agrees to be bound by this Agreement.

2. SERVICES PROVIDED

Connect Edge is a SaaS platform that enables merchants to capture customer data, create and distribute promotional offers, track engagement, and communicate via SMS, email, and digital campaigns. Upon activation, Merchant will receive dedicated concierge services including campaign management, offer development, and marketing support. Merchant will be provided direct contact details for their assigned concierge.

3. PERFORMANCE DISCLAIMER

Company makes no guarantees regarding specific business results, including but not limited to revenue increases, customer acquisition, or return on investment. Merchant acknowledges that results may vary based on numerous factors outside Company's control.

4. LIFETIME MEMBERSHIP

Where applicable, "Lifetime Membership" refers to the lifetime of the Connect Edge platform and services as determined by the Company. This does not guarantee perpetual service if the platform is discontinued, materially altered, or terminated. Company reserves the right to modify or evolve the platform while maintaining reasonable continuity of core services.

5. 12-MONTH HAPPINESS GUARANTEE

If Merchant is not satisfied within twelve (12) months of activation, Merchant may request a refund of fees paid, subject to the following conditions:

Merchant must have actively participated in onboarding and campaign execution.
Merchant must not be in breach of this Agreement.
Merchant agrees to forfeit any bonuses, incentives, or additional benefits received, such as MyMarketPlace.TV members assigned to the merchant via the Connect Edge Platform.

Refund requests must be submitted in writing prior to the end of the 12-month period.

6. CUSTOMER DATA

Merchant acknowledges that customer data may be collected and stored by the Company. Merchant is granted access to such data for business use, but may not misuse or resell such data. Company may use aggregated and anonymized data for analytics and platform improvements.

7. CONSUMER COMMUNICATIONS & SMS CONSENT

Consumers receive SMS messages through Connect Edge campaigns only after giving express consent by checking an SMS consent box that clearly discloses the brand, the type of messages, message frequency, that message and data rates may apply, and how to opt out. Redeeming an offer, downloading a promotion, or otherwise engaging with a campaign does not, by itself, constitute consent to receive SMS messages. Consent to SMS is never a condition of purchase. Consumers may opt out at any time by replying STOP or using provided unsubscribe mechanisms, after which communications will cease in accordance with applicable laws.

8. SMS TERMS FOR CONNECT EDGE INQUIRIES

Program name and description. Connect Edge (operated by Connect Edge LLC / MyMarketPlace.TV LLC) sends transactional text messages to people who contact us and choose to opt in by checking the SMS consent box on our Contact Us form. These messages include replies to your inquiry, onboarding and account updates, and customer support.

Opting in. Checking the SMS consent box is optional and is not required to submit the form or to use any Connect Edge service.

Message frequency. Message frequency varies based on your inquiry and account activity.

Costs. Message and data rates may apply. Check with your mobile carrier for details about your plan.

Opting out (STOP). You can cancel at any time. Reply STOP to any message to stop receiving texts. You will receive one final message confirming you have been unsubscribed. If you want to join again, opt in again through our Contact Us form.

Help (HELP). Reply HELP to any message for assistance, or contact us at connect@theconnectedge.com.

Carriers. Carriers are not liable for delayed or undelivered messages.

Privacy. Phone numbers and SMS opt-in consent are never sold or shared with third parties for their marketing purposes. See our Privacy Policy for details.

9. PAYMENTS

All fees are due as agreed and are non-refundable except as outlined in this Agreement. Failure to pay may result in suspension or termination of services.

10. LIMITATION OF LIABILITY

Company shall not be liable for any indirect, incidental, or consequential damages. Total liability shall not exceed the amount paid by Merchant in the prior 12 months.

11. TERMINATION

Company reserves the right to suspend or terminate access for non-payment, breach, or misuse. Merchant may terminate use at any time, subject to the terms herein.

12. GOVERNING LAW & DISPUTE RESOLUTION

These Terms shall be governed by the laws of the State of Nevada, USA without regard to conflict of law principles.

All disputes shall be resolved through binding arbitration in Nevada, except where prohibited by law.

To the fullest extent permitted by law, we are not liable for damages arising from your use of the Site or Services, including indirect or consequential damages.

13. CHANGES TO TERMS

We may update these Terms at any time. Updates will be posted on this page with revised effective date. Continued use of the platform after changes constitutes acceptance.

14. CONTACT US

For questions or concerns, contact us at:

Connect Edge LLC connect@theconnectedge.com